https://autoinsertion.com/technical-support/ Skip to content

Technical Support

Get manuals, resource downloads, spare parts guidance, and a support ticket path for THT auto insertion machine and line projects.

Global support availability

Use non-guaranteed language until Southern Machinery confirms exact SLA, service region, and response policy.

Spare parts network

Plan feeders, nozzles, tooling, and replacement parts with the machine configuration and current production need.

Downloads

Catalog files, manuals, ROI worksheets, and readiness checklists are available for human review.

Support ticket form

For urgent machine support, include machine model, serial/reference if available, error symptoms, photos/videos, and current production impact.

Submit technical support request

Share your PCB type, current line, target output, and timeline. Jason Wu will review the next step.

Click to chat on WhatsApp